Activating ONEWorld & Sentri
AI Customer Support
Deliver exceptional support experiences with AI-powered ticketing, knowledge, and chat. Automate responses for common issues, route complex problems intelligently, and maintain 24/7 availability for your community.
Intelligent Ticket Routing
Our AI analyzes incoming tickets and routes them to the right team member based on expertise, workload, and urgency. Complex issues get escalated automatically while simple queries are resolved instantly.
- Category detection
- Priority assessment
- Skill-based routing [Coming Soon]
- Load balancing
Automated Responses
Handle common questions automatically with AI-generated responses that feel personal. Our system learns from your team's best answers to continuously improve.
- Smart auto-replies
- Knowledge base integration
- Response suggestions [Coming Soon]
- Continuous learning [Coming Soon]
Multi-Channel Support
Manage support from Discord, in-game systems, email, and web forms all in one unified inbox. Never miss a message regardless of where it originates.
- Discord bot integration
- In-game ticket system
- Web widget [Coming Soon]
- Email support
Transform Your Support Experience
Reduce response times with AI-powered customer support.